It's nice to find a auto repair shop in Melbourne, FL that is professional with affordable auto care prices. The owner/manager Frank and his wife make a great team and are surrounded by a great team of mechanics. I had a very positive and much better experience here compared to other large and cold auto dealerships or franchise auto repair shops. Frank communicated with me every step of the way and I didn't have to chase him for the information I wanted like I've done many times at other auto repair shops. Great Experience!! Thank you!!
If I could give more than five stars, I would! This review is a year overdue, but I figure it's never too late to share my experience with Richmond Transmission. I had a transmission failure in a Mitsubishi SUV that would have cost close to $8000 at the dealership. Not only was Frank able to get me back on the road quickly (this particular CVT was not an easy one to find parts for), he did so for a VERY reasonable price. I was dealt with fairly and honestly, which is rare in any business these days, let alone the automotive repair industry. Richmond Automotive strives to achieve customer satisfaction, and it's for that reason they are at the top of my list of recommendations to anyone in need of service on their transmission.
Highly recommended for your transmission problems! Took my 02 rav4 in the middle of covid, Frank made sure he got my vehicle back working 100%.
Frank is a very honest person I’ve ever seen. At one night I filled the transmission fluid myself on my BMW. Then I found grinding sound coming from the bottom, which made me very frightening. The next day Frank told me it was just transmission cover loosen and no any charge for fixing the loosened cover. I recommend this Awesome place to everyone in Melbourne
Frank and his crew did a great job for me on suspension parts I took in for bench work, and did it quickly. I will be doing business with Richmond again, and recommend them highly.
They were very helpful and honest had a complete rebuild and the transmission is better than ever. Thanks Frank for a great job
I had serious transmission issues with my 2014 Cadillac SRX. After taking it to the dealer I decided to have Richmond look at it instead. Saved thousands by doing so and felt like I got a much more honest dealing with Frank at Richmond. I appreciate the work they did for me and will return for any future work I may need. Highly recommended!!!
Frank is the best in town! Knew EXACTLY what was wrong with our transmission and fixed it for over HALF of what the dealership quoted! He also d iagbosed an engine piston problem on a test drive that the dealership missed and he fixed it as well. Gave us 10 more years with our luxury SUV! Thanks Frank! You are the BEST!!
My check engine light came in and they got me in immediately! Did diagnostic test and did some research and drove my car and quoted me a very reasonable rate for an Alternator and made suggestions on how to help me pay for the expenses! Frank the owner and his wife were so pleasant and very reassuring! Professional and extremely helpful. They even offered to drive me home!! WOW!! These people are straight up the best. My car was repaired within 24 hours! Runs great and I ain’t broke!!!!!
Richmond was the only transmission shop that was able to rebuild mine correctly the first time!! I have been to about 4 different shops and they all said they could do it but never did. Frank and his crew did a great job for me, he will forever have my business!
Frank and all the workers at Richmond are very nice and down to earth. I took my car there with a transmission problem, and frank knew exactly what it was just by explaining it. They’re very intelligent at what they do. The most honest and down to earth people I’ve worked with to fix my car. I will recommend this place to anyone, because they do the best work and you will never be disappointed.
Rebuilt the Muncie transmission for my 73 corvette. These guys know their stuff. Also found an issue and fixed the Hurst shifter. Put some new tires, fixed the parking break, even fixed an interior door handle at no cost. Expert work at a great price. Saved me thousands relative to other shops. Thanks!
Went to Frank looking to have my rear end regeared in my 18 silverado. He took the time to explain to me my options and which would be best for me. After we decided which way to go, Frank’s team got on my truck and got it in and out in reasonable time. Couldn’t be happier with the results. Highly recommended!
My car recently had a serious transmission problem, and although under waranty, I was having some difficulty with my warranty company regarding fault of damages. The folks over at Richmond were not only helpful and courteous, but being knowledgeable and reputable went a long way to show the warranty company through maintenance records, and actual physical evidence on the parts themselves that I was not to blame for the damages. It's hard to find folks nowadays that are honest and know their stuff, I am grateful that I had them in my corner through what might have been a much more difficult time. My car is back, and she rides smooth.
Frank and Richmond Transmission offer excellent customer service with quality work and an unbeatable warranty. Richmond towed my truck for free with an estimate the next day. New transmission, tires, and control arms installed in week. Frank even required a two week check up so he knew the truck was to his expectations. I'll be going to Richmond for any of my future services!
"This transmission is not serviceable but we can do it anyway," said Frank at Richmond Transmission. I couldn't find a new transmission. Shop after shop said "no, sorry. Can't be repaired." I went into his shop and spoke with Frank the repairman, hands dirty because he is hands on even though he owns his shop. His team has decades experience, and hes old fashioned in the sense that he will show you the problem rather than tell you about it, and he will tell you how he will fix it without nonsense. His pleasant wife was supportive to me as a customer and never failed to assist me and her husband Frank. I never felt like I was in the waiting room when I arrived, and I'm extremely grateful for his unique services unlike other local auto shops. Being at Richmond Transmission reminded me of the days when I was a kid riding my bike to the local auto shop and seeing a man like Frank willing to show me cool things about cars. With rising popularity among the locals, I recommend Richmond Transmission and Auto of Melbourne, FL especially to troubled people who are unable to solve a problem. You don't need the internet, you need Frank.
I was recommended from a friend and this place is the place to go if you want the job done right. The owner Frank is very helpful, honest and goes above and beyond for you and he gives you time to explain your problem on your car with detailed u information. He's an electrical and mechanical engineer and knows his stuff. I highly recommend the place...Dan
Frank was literally a life saver! We had purchased a vehicle and taken it to a different mechanic who said that it was going to cost an enormous amount to repair and even then it still wouldn't run right. I was given Frank's name to call by a friend and he picked the vehicle up and called me in just hours to let me know that the only issue was a mass air flow sensor. Everything else was great. He explained things so that I, who am not knowlegable about automobile engines could understand. He was prompt, knowledgable, courteous, professional, and saved us literally thousands of dollars. I will now be taking all of our vehicles to him! I mean it when I say he is the best!!!! I would give him 10 stars if possible! The experience couldn't have been better!!!!
Really good experience with having my van's transmission rebuilt. They also detected an unrelated electrical issue and went above and beyond to get it resolved. Would highly recommend!
I work in the auto body collision industry and know all to well the gimmicks and games some shops play on their customers. When I called Richmond Transmissions, I needed the clutch replaced on my 2016 Dodge Challenger. Which is not my area of expertise. I wrote Frank a message online and he called me back immediately. I told him my situation, and he set up to have my car dropped off on Monday. Never tried to give me the run around, very straight forward, honest man. I received my car back today, in all had the clutch, slave cylinder, and a fluid change. The car drives and shifts like brand new, I’d give Frank and his staff 10 stars if I could. Truly great people, affordable and couldn’t say enough about the quality and service I received. Don’t hesitate to give these guys a call! You won’t be disappointed!
I used this business to fix my suv. They are fast and professional, i will always use them for repairs. 5 stars!
Had to get my transmission replaced unfortunately. I called around a few places and got a runaround at a few of them, but Richmond seemed pretty straight up so I decided to go with them. I'm glad I did. I dropped the car off Wednesday toward the end of the day, after they'd received a rebuilt transmission I'd had shipped to the shop. They told me they were a little backed up but could probably have it done by Saturday... they called me Friday morning and told me the job was done. I ended up paying a couple hundred less than I'd been quoted by a couple of other shops and the car drives like new. They did a great job, I'll be bringing my car to them for any other work it needs in the future. Highly recommended.
My name is Joseph and they know me as a customer by my name. I'm 67 years old and I can re-affirm, there is no better customer service than what a family owned business can offer. At Richmond Transmission & Auto Service there is no chance that you can arrived for a diagnostic and you will not get a clear explanation to detail of the issue you are facing with your car. Their knowledge they provide you is outstanding. Frank will go any time and for any reason 24/7 out of his comfort zone to assist you in what ever you need. Quality work in a timely manner at a fair cost. Once again, my car runs like new. Thanks Frank!
AWSOME services 👌
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