Frank and Richmond Transmission offer excellent customer service with quality work and an unbeatable warranty. Richmond towed my truck for free with an estimate the next day. New transmission, tires, and control arms installed in week. Frank even required a two week check up so he knew the truck was to his expectations. I'll be going to Richmond for any of my future services!
VEHICLE 1: I received transmission service from Frank about 2 months ago on word-of-mouth recommendation from a prior customer of about 5 years. I drove out of my way, 40 minutes, for Frank's service. I received nothing but perfect service. Frank went above and beyond to not only fix my car, but to implement aftermarket updates to my transmission so it will last. I still have no problems. Warranty is long and sensible. Very fair individual. Down to earth. Highly experienced across several facets of the automotive repair industry. I'll be returning shortly for a wheel problem and AC problem. Thanks Frank. Edit: VEHICLE 1 I did return. Remaining issues were solved. New electrical issues have crept up. They are handling them now. There are reasons as to why you see the overwhelming number of 5 star reviews. They work hard and fast, and they communicate even though they are always swamped with well-deserved work. Edit: VEHICLE 1 New extensive electrical issue was found and repaired. Edit: VEHICLE 2 Frank found an issue that was rooted in a recent OEM vehicle recall // upgrade. No charge. Went back to the OEM, they fixed it, and no charge. Got me answers and on the right track. Go see this guy. Edit: VEHICLE 2 He found where FIRESTONE screwed me on my oil. I had just enough oil to not trip the oil warning light. The low level caused my VVT Solenoid to self destruct, which in turn caused a lot of issues with emissions, spark plugs, and carbon buildup inside the engine. The car runs like a champ now. This is the man, and I wish I could leave a new review every time I see him.
Frank and all the workers at Richmond are very nice and down to earth. I took my car there with a transmission problem, and frank knew exactly what it was just by explaining it. They’re very intelligent at what they do. The most honest and down to earth people I’ve worked with to fix my car. I will recommend this place to anyone, because they do the best work and you will never be disappointed.
Frank over at Richmond Transmission has helped me out big time. He is very down to earth and to the point ,which i can appreciate. I have been working on a Frankenstein Resto-Mod build recently and im not sure where id be without him. Ive had Richmond's rebuild my rear diff and now he is building me a Stage 2 Trans for my beast. If i could give more stars i would and i will continue to be a loyal customer because of the knowledge and experience Frank and his team bring to the table. .....I HIGHLY RECOMMEND RICHMOND TRANSMISSION AND AUTO REPAIR.
The most reliable, open and trustworthy transmission shop out there. Great warranty that is nationwide. Frank and his wife are great. If you need your transmission done, spend the extra dollar and do it here. I’m telling you it is worth it.
My name is Joseph and they know me as a customer by my name. I'm 67 years old and I can re-affirm, there is no better customer service than what a family owned business can offer. At Richmond Transmission & Auto Service there is no chance that you can arrived for a diagnostic and you will not get a clear explanation to detail of the issue you are facing with your car. Their knowledge they provide you is outstanding. Frank will go any time and for any reason 24/7 out of his comfort zone to assist you in what ever you need. Quality work in a timely manner at a fair cost. Once again, my car runs like new. Thanks Frank!
Went to Frank looking to have my rear end regeared in my 18 silverado. He took the time to explain to me my options and which would be best for me. After we decided which way to go, Frank’s team got on my truck and got it in and out in reasonable time. Couldn’t be happier with the results. Highly recommended!
Frank is a very honest person I’ve ever seen. At one night I filled the transmission fluid myself on my BMW. Then I found grinding sound coming from the bottom, which made me very frightening. The next day Frank told me it was just transmission cover loosen and no any charge for fixing the loosened cover. I recommend this Awesome place to everyone in Melbourne
Had to get my transmission replaced unfortunately. I called around a few places and got a runaround at a few of them, but Richmond seemed pretty straight up so I decided to go with them. I'm glad I did. I dropped the car off Wednesday toward the end of the day, after they'd received a rebuilt transmission I'd had shipped to the shop. They told me they were a little backed up but could probably have it done by Saturday... they called me Friday morning and told me the job was done. I ended up paying a couple hundred less than I'd been quoted by a couple of other shops and the car drives like new. They did a great job, I'll be bringing my car to them for any other work it needs in the future. Highly recommended.
I used this business to fix my suv. They are fast and professional, i will always use them for repairs. 5 stars!
Frank took care of my car with honesty and integrity. I stopped by thinking I could have a transmission problem on my hands and Frank went out of his way to put my car through a few tests to try to narrow down what it could be. He discovered it wasn’t likely a transmission issue but recommended some repairs to other problem areas. I followed that recommendation and my car is driving like new again, seriously. His honesty in telling me he probably wouldn’t be able to do anything for my transmission is something I don’t think I’d hear from anyone that has Transmission in their name. He’s earned my business from now on!
Just wanted to share our super positive experience at Richmond Transmission. My wife and I drove our 2014 Acadia down from NH. During our ride we experienced, what felt like a slipping in the transmission. We called Richmond after looking at all the incredible reviews. Frank the owner answered the phone and told us to bring it over the next day! We went for a test drive, Frank reset the transmission computer, at no cost! Now a month later, the problem is completely fixed. Amazing to find such an honest and knowledgeable repair center. We can not imagine if we had taken it back to the dealership, and the cost that we could have incurred. Richmond has gained a customer for life with all our car car needs. We would give 10 stars if we could!!
Richmond made it hands free when it came to may car. I am very happy I found them. When all the other shop said they couldnt do what I wanted Richmond was able too. THANKS!
AWSOME services 👌
I was recommended to see Frank at Richmond Transmission and I'll rate that #1 best service I have ever had at a shop. Frank was very open and detailed to let me know the ins and outs of how would the work go on my 2017 Dodge Charger Police Pursuit V8 AWD. Very knowledgeable and great work. I'm am writing this report after a few weeks of my car being in the shop and the car just feels way better than before. Thank you Frank and Team at Richmond Transmission for the great work and service.
My car recently had a serious transmission problem, and although under waranty, I was having some difficulty with my warranty company regarding fault of damages. The folks over at Richmond were not only helpful and courteous, but being knowledgeable and reputable went a long way to show the warranty company through maintenance records, and actual physical evidence on the parts themselves that I was not to blame for the damages. It's hard to find folks nowadays that are honest and know their stuff, I am grateful that I had them in my corner through what might have been a much more difficult time. My car is back, and she rides smooth.
I work in the auto body collision industry and know all to well the gimmicks and games some shops play on their customers. When I called Richmond Transmissions, I needed the clutch replaced on my 2016 Dodge Challenger. Which is not my area of expertise. I wrote Frank a message online and he called me back immediately. I told him my situation, and he set up to have my car dropped off on Monday. Never tried to give me the run around, very straight forward, honest man. I received my car back today, in all had the clutch, slave cylinder, and a fluid change. The car drives and shifts like brand new, I’d give Frank and his staff 10 stars if I could. Truly great people, affordable and couldn’t say enough about the quality and service I received. Don’t hesitate to give these guys a call! You won’t be disappointed!
They were very helpful and honest had a complete rebuild and the transmission is better than ever. Thanks Frank for a great job
I was recommended from a friend and this place is the place to go if you want the job done right. The owner Frank is very helpful, honest and goes above and beyond for you and he gives you time to explain your problem on your car with detailed u information. He's an electrical and mechanical engineer and knows his stuff. I highly recommend the place...Dan
Frank is the best in town! Knew EXACTLY what was wrong with our transmission and fixed it for over HALF of what the dealership quoted! He also d iagbosed an engine piston problem on a test drive that the dealership missed and he fixed it as well. Gave us 10 more years with our luxury SUV! Thanks Frank! You are the BEST!!
Exceptional customer service. Frank went above and beyond to give my jeep just what it needed to run like new again. Best of all was his honesty when it came to letting me know what did not need to be repaired. I would recommend Richmond in a heartbeat.
"This transmission is not serviceable but we can do it anyway," said Frank at Richmond Transmission. I couldn't find a new transmission. Shop after shop said "no, sorry. Can't be repaired." I went into his shop and spoke with Frank the repairman, hands dirty because he is hands on even though he owns his shop. His team has decades experience, and hes old fashioned in the sense that he will show you the problem rather than tell you about it, and he will tell you how he will fix it without nonsense. His pleasant wife was supportive to me as a customer and never failed to assist me and her husband Frank. I never felt like I was in the waiting room when I arrived, and I'm extremely grateful for his unique services unlike other local auto shops. Being at Richmond Transmission reminded me of the days when I was a kid riding my bike to the local auto shop and seeing a man like Frank willing to show me cool things about cars. With rising popularity among the locals, I recommend Richmond Transmission and Auto of Melbourne, FL especially to troubled people who are unable to solve a problem. You don't need the internet, you need Frank.
Highly recommended for your transmission problems! Took my 02 rav4 in the middle of covid, Frank made sure he got my vehicle back working 100%.
Richmond was the only transmission shop that was able to rebuild mine correctly the first time!! I have been to about 4 different shops and they all said they could do it but never did. Frank and his crew did a great job for me, he will forever have my business!
I needed a new engine in my Chevrolet truck. Frank and the crew at Richmond transmission and auto did a fantastic job at a very fair price! I got her back running better than ever but the most amazing thing was a flawless clean install. There wasn't even a greasy fingerprint to be found!!!
Frank let me know that it is time to retire my old truck, when he could have made a quick buck on a temporary fix. I also learned a few things about automobiles talking to him. He is very honest and skilled. Thanks!
I was having a transmission problem with my Camaro SS. I had made several trips to two other repair shops (including the Chevrolet dealer) and no one could tell me what was wrong. These guys seemed to understand the problem as I was describing it to them, and after getting it into their shop they had it figured out, and the car is now performing as well as ever. I am much grateful for their technical ability. I highly recommend Richmond Transmission to everyone, especially anyone interested in high performance.
Frank and his crew did a great job for me on suspension parts I took in for bench work, and did it quickly. I will be doing business with Richmond again, and recommend them highly.
I had serious transmission issues with my 2014 Cadillac SRX. After taking it to the dealer I decided to have Richmond look at it instead. Saved thousands by doing so and felt like I got a much more honest dealing with Frank at Richmond. I appreciate the work they did for me and will return for any future work I may need. Highly recommended!!!
So I went in thinking what had was transmission issues, turned out to be nothing but a bad code and the major need for coolant. Frank and his guys were extremely profession and very thorough. I’m extremely happy and extremely grateful I found these guys. What I thought was going to be $4000 repair (Nissan quote) turned into a $60 oil change and coolant top off. I honestly couldn’t any more happy with these guys and I’ll be taking my truck back from here on out.
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