AWSOME services 👌
Richmond made it hands free when it came to may car. I am very happy I found them. When all the other shop said they couldnt do what I wanted Richmond was able too. THANKS!
If I could give more than five stars, I would! This review is a year overdue, but I figure it's never too late to share my experience with Richmond Transmission. I had a transmission failure in a Mitsubishi SUV that would have cost close to $8000 at the dealership. Not only was Frank able to get me back on the road quickly (this particular CVT was not an easy one to find parts for), he did so for a VERY reasonable price. I was dealt with fairly and honestly, which is rare in any business these days, let alone the automotive repair industry. Richmond Automotive strives to achieve customer satisfaction, and it's for that reason they are at the top of my list of recommendations to anyone in need of service on their transmission.
My check engine light came in and they got me in immediately! Did diagnostic test and did some research and drove my car and quoted me a very reasonable rate for an Alternator and made suggestions on how to help me pay for the expenses! Frank the owner and his wife were so pleasant and very reassuring! Professional and extremely helpful. They even offered to drive me home!! WOW!! These people are straight up the best. My car was repaired within 24 hours! Runs great and I ain’t broke!!!!!
Frank took care of my car with honesty and integrity. I stopped by thinking I could have a transmission problem on my hands and Frank went out of his way to put my car through a few tests to try to narrow down what it could be. He discovered it wasn’t likely a transmission issue but recommended some repairs to other problem areas. I followed that recommendation and my car is driving like new again, seriously. His honesty in telling me he probably wouldn’t be able to do anything for my transmission is something I don’t think I’d hear from anyone that has Transmission in their name. He’s earned my business from now on!
Richmond was the only transmission shop that was able to rebuild mine correctly the first time!! I have been to about 4 different shops and they all said they could do it but never did. Frank and his crew did a great job for me, he will forever have my business!
Had to get my transmission replaced unfortunately. I called around a few places and got a runaround at a few of them, but Richmond seemed pretty straight up so I decided to go with them. I'm glad I did. I dropped the car off Wednesday toward the end of the day, after they'd received a rebuilt transmission I'd had shipped to the shop. They told me they were a little backed up but could probably have it done by Saturday... they called me Friday morning and told me the job was done. I ended up paying a couple hundred less than I'd been quoted by a couple of other shops and the car drives like new. They did a great job, I'll be bringing my car to them for any other work it needs in the future. Highly recommended.
My name is Joseph and they know me as a customer by my name. I'm 67 years old and I can re-affirm, there is no better customer service than what a family owned business can offer. At Richmond Transmission & Auto Service there is no chance that you can arrived for a diagnostic and you will not get a clear explanation to detail of the issue you are facing with your car. Their knowledge they provide you is outstanding. Frank will go any time and for any reason 24/7 out of his comfort zone to assist you in what ever you need. Quality work in a timely manner at a fair cost. Once again, my car runs like new. Thanks Frank!
VEHICLE 1: I received transmission service from Frank about 2 months ago on word-of-mouth recommendation from a prior customer of about 5 years. I drove out of my way, 40 minutes, for Frank's service. I received nothing but perfect service. Frank went above and beyond to not only fix my car, but to implement aftermarket updates to my transmission so it will last. I still have no problems. Warranty is long and sensible. Very fair individual. Down to earth. Highly experienced across several facets of the automotive repair industry. I'll be returning shortly for a wheel problem and AC problem. Thanks Frank. Edit: VEHICLE 1 I did return. Remaining issues were solved. New electrical issues have crept up. They are handling them now. There are reasons as to why you see the overwhelming number of 5 star reviews. They work hard and fast, and they communicate even though they are always swamped with well-deserved work. Edit: VEHICLE 1 New extensive electrical issue was found and repaired. Edit: VEHICLE 2 Frank found an issue that was rooted in a recent OEM vehicle recall // upgrade. No charge. Went back to the OEM, they fixed it, and no charge. Got me answers and on the right track. Go see this guy. Edit: VEHICLE 2 He found where FIRESTONE screwed me on my oil. I had just enough oil to not trip the oil warning light. The low level caused my VVT Solenoid to self destruct, which in turn caused a lot of issues with emissions, spark plugs, and carbon buildup inside the engine. The car runs like a champ now. This is the man, and I wish I could leave a new review every time I see him.
Frank let me know that it is time to retire my old truck, when he could have made a quick buck on a temporary fix. I also learned a few things about automobiles talking to him. He is very honest and skilled. Thanks!
Frank is a very honest person I’ve ever seen. At one night I filled the transmission fluid myself on my BMW. Then I found grinding sound coming from the bottom, which made me very frightening. The next day Frank told me it was just transmission cover loosen and no any charge for fixing the loosened cover. I recommend this Awesome place to everyone in Melbourne
My car recently had a serious transmission problem, and although under waranty, I was having some difficulty with my warranty company regarding fault of damages. The folks over at Richmond were not only helpful and courteous, but being knowledgeable and reputable went a long way to show the warranty company through maintenance records, and actual physical evidence on the parts themselves that I was not to blame for the damages. It's hard to find folks nowadays that are honest and know their stuff, I am grateful that I had them in my corner through what might have been a much more difficult time. My car is back, and she rides smooth.
I work in the auto body collision industry and know all to well the gimmicks and games some shops play on their customers. When I called Richmond Transmissions, I needed the clutch replaced on my 2016 Dodge Challenger. Which is not my area of expertise. I wrote Frank a message online and he called me back immediately. I told him my situation, and he set up to have my car dropped off on Monday. Never tried to give me the run around, very straight forward, honest man. I received my car back today, in all had the clutch, slave cylinder, and a fluid change. The car drives and shifts like brand new, I’d give Frank and his staff 10 stars if I could. Truly great people, affordable and couldn’t say enough about the quality and service I received. Don’t hesitate to give these guys a call! You won’t be disappointed!
I used this business to fix my suv. They are fast and professional, i will always use them for repairs. 5 stars!
Went to Frank looking to have my rear end regeared in my 18 silverado. He took the time to explain to me my options and which would be best for me. After we decided which way to go, Frank’s team got on my truck and got it in and out in reasonable time. Couldn’t be happier with the results. Highly recommended!
Rebuilt the Muncie transmission for my 73 corvette. These guys know their stuff. Also found an issue and fixed the Hurst shifter. Put some new tires, fixed the parking break, even fixed an interior door handle at no cost. Expert work at a great price. Saved me thousands relative to other shops. Thanks!
Frank is the best in town! Knew EXACTLY what was wrong with our transmission and fixed it for over HALF of what the dealership quoted! He also d iagbosed an engine piston problem on a test drive that the dealership missed and he fixed it as well. Gave us 10 more years with our luxury SUV! Thanks Frank! You are the BEST!!
Highly recommended for your transmission problems! Took my 02 rav4 in the middle of covid, Frank made sure he got my vehicle back working 100%.
Really good experience with having my van's transmission rebuilt. They also detected an unrelated electrical issue and went above and beyond to get it resolved. Would highly recommend!
It's nice to find a auto repair shop in Melbourne, FL that is professional with affordable auto care prices. The owner/manager Frank and his wife make a great team and are surrounded by a great team of mechanics. I had a very positive and much better experience here compared to other large and cold auto dealerships or franchise auto repair shops. Frank communicated with me every step of the way and I didn't have to chase him for the information I wanted like I've done many times at other auto repair shops. Great Experience!! Thank you!!
Frank was literally a life saver! We had purchased a vehicle and taken it to a different mechanic who said that it was going to cost an enormous amount to repair and even then it still wouldn't run right. I was given Frank's name to call by a friend and he picked the vehicle up and called me in just hours to let me know that the only issue was a mass air flow sensor. Everything else was great. He explained things so that I, who am not knowlegable about automobile engines could understand. He was prompt, knowledgable, courteous, professional, and saved us literally thousands of dollars. I will now be taking all of our vehicles to him! I mean it when I say he is the best!!!! I would give him 10 stars if possible! The experience couldn't have been better!!!!
I needed a new engine in my Chevrolet truck. Frank and the crew at Richmond transmission and auto did a fantastic job at a very fair price! I got her back running better than ever but the most amazing thing was a flawless clean install. There wasn't even a greasy fingerprint to be found!!!
Just moved to Brevard County. Being a former police officer, I ask a lot of questions and do my homework when it comes to servicing my vehicles. Two of the hardest searches when you move is finding a new doctor and a automotive mechanic!! I just found one of the two!! Frank is terrific!! I was able to have a wonderful conversation with Frank and his wife!! To sum things up, I will look no further now, than Frank and Richmond Transmission Service for my vehicle issues!!! Thanks Frank!!!
Frank and his crew did a great job for me on suspension parts I took in for bench work, and did it quickly. I will be doing business with Richmond again, and recommend them highly.
Exceptional customer service. Frank went above and beyond to give my jeep just what it needed to run like new again. Best of all was his honesty when it came to letting me know what did not need to be repaired. I would recommend Richmond in a heartbeat.
Just wanted to share our super positive experience at Richmond Transmission. My wife and I drove our 2014 Acadia down from NH. During our ride we experienced, what felt like a slipping in the transmission. We called Richmond after looking at all the incredible reviews. Frank the owner answered the phone and told us to bring it over the next day! We went for a test drive, Frank reset the transmission computer, at no cost! Now a month later, the problem is completely fixed. Amazing to find such an honest and knowledgeable repair center. We can not imagine if we had taken it back to the dealership, and the cost that we could have incurred. Richmond has gained a customer for life with all our car car needs. We would give 10 stars if we could!!
Frank and all the workers at Richmond are very nice and down to earth. I took my car there with a transmission problem, and frank knew exactly what it was just by explaining it. They’re very intelligent at what they do. The most honest and down to earth people I’ve worked with to fix my car. I will recommend this place to anyone, because they do the best work and you will never be disappointed.
I was having a transmission problem with my Camaro SS. I had made several trips to two other repair shops (including the Chevrolet dealer) and no one could tell me what was wrong. These guys seemed to understand the problem as I was describing it to them, and after getting it into their shop they had it figured out, and the car is now performing as well as ever. I am much grateful for their technical ability. I highly recommend Richmond Transmission to everyone, especially anyone interested in high performance.
I had serious transmission issues with my 2014 Cadillac SRX. After taking it to the dealer I decided to have Richmond look at it instead. Saved thousands by doing so and felt like I got a much more honest dealing with Frank at Richmond. I appreciate the work they did for me and will return for any future work I may need. Highly recommended!!!
The most reliable, open and trustworthy transmission shop out there. Great warranty that is nationwide. Frank and his wife are great. If you need your transmission done, spend the extra dollar and do it here. I’m telling you it is worth it.
At Yukon Gear & Axle, they make it their mission to build quality parts that exceed expectations. It’s that simple! Their in-house engineering group utilizes state-of-the-art software to design a product that’s then manufactured in partnership by some of the world’s foremost leaders in OEM manufacturing. After rigorous testing and intense quality inspection, their proud to call it Yukon and we’re proud to offer it to you.